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+ 49 (0) 2206 95 900

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info@kukuk.com

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Frequently Asked Questions

Accident and now?

 

Purchase advice and everything around the topic

What are the first steps I should take after a car accident?

After a car accident, first ensure your own safety and the safety of others. Move to a safe area if possible, check for injuries and call emergency services if needed. Exchange contact and insurance information with the other parties involved. Take photos of the accident scene, vehicles and any injuries. Be sure to inform the police and get a police report - this will be of great help to you later. If you are the injured party, you are entitled to an expert and lawyer of your own choice under German law. You should definitely hire both experts so that you, as an already injured party, can get out of the damage event in the best possible way. 

Click here for the guide: https://kukuk.com/autounfall-die-wichtigsten-schritte/

I had a car accident. How can I get my car appraised?

A car accident is always an undesirable event that can be both physically and emotionally stressful. Apart from the immediate worries about one's own well-being and that of other road users, the question of the condition of the vehicle also arises shortly afterwards. It is essential to act quickly and have the vehicle professionally assessed. Ingenieurbüro Kukuk is your reliable partner in such critical situations.

In the event of a car accident, it is important to have your vehicle inspected by an expert and to be informed of your rights. Our Kukuk team will assess the damage, calculate and discuss all procedures together with you. We will stand by your side and walk this path together with you! Please also consider a reduction in value - this can only be calculated by an expert with the appropriate expertise. We'll do it for you automatically! 

1. immediate measures after the accident: First of all, secure the scene of the accident and, if necessary, notify the police and the emergency services. Document the course of the accident and its location with photos and notes, if circumstances allow.

2. contact engineering office Kukuk: Contact us as soon as possible. You can reach us by phone during our business hours or by e-mail. We will arrange a prompt appointment to inspect your vehicle.

3. appraisal of your vehicle: Our specialised motor vehicle experts will analyse your vehicle using the latest measuring technology and detailed expertise. The appraisal includes a thorough examination of the vehicle for visible and hidden damage.

4. preparation of the expert report: On the basis of the investigations carried out, we will prepare a detailed expert opinion. This will contain all relevant data, the amount of damage as well as possible repair methods and costs. The report is not only for your information, but is also an essential basis for communication with your insurance company.

5. further counselling: We not only support you in assessing the damage, but also advise you on the next steps, be it in terms of repair options or the settlement with your insurance company.

-> Click here for the guide: https://kukuk.com/fahrzeugbegutachtung-nach-einem-verkehrsunfall/

What legal rights do I have if I am involved in a car accident?

Road accidents can not only have physical and emotional consequences, but also legal ones. It is of utmost importance to know your legal rights in order to be able to react appropriately to an accident. Ingenieurbüro Kukuk hereby offers you an overview of your rights and claims in the event of a car accident.

If you are the injured party, you have the right to claim damages and compensation for pain and suffering for damage and injuries caused by a car accident, provided you are not solely at fault. You also have the right to obtain a copy of the police report, seek medical treatment, consult a lawyer and an expert witness, and refuse to give a recorded statement to an insurance company.

1. claim for damages: If the accident was caused by the fault of another road user, you are entitled to compensation. This claim includes both property damage to your vehicle and personal injury.

2. claim for repair or reduction in value: Depending on the extent of the damage, you can either demand the repair of the vehicle or, in the case of an economic total loss, the current value of the vehicle before the accident. In the case of repaired vehicles, there may also be a claim for depreciation.

3. loss of use or replacement car: If you are unable to use your vehicle due to the accident, you are entitled to either compensation for loss of use or the cost of a replacement car.

4. compensation for pain and suffering: If you suffer physical or mental injuries as a result of the accident, you can claim compensation for pain and suffering. The amount depends on the severity of the injury and the resulting impairments.

5. reimbursement of other costs: This includes, for example, towing costs, costs for medical treatment or rehabilitation measures.

6. right to an independent motor vehicle assessor: After an accident, you have the right to commission an independent expert opinion, as offered by the Kukuk engineering office. As a rule, the costs for this are to be borne by the damaging party or its insurance company.

7. right to a lawyer: If there are disagreements regarding the question of guilt or the amount of the claims, you can seek legal representation. These costs must also often be borne by the other party.

Conclusion: The legal aspects after a traffic accident can be complex and challenging. Ingenieurbüro Kukuk recommends obtaining both technical and legal expertise at an early stage in order to be able to fully assert all claims.

We are of course at your disposal for questions and further information. Stay informed about legal and technical innovations in the context of the automotive world via our newsletter.

 

How do I make sure that I am compensated for the damage caused by the car accident?

To secure compensation, gather evidence such as photographs, police reports, medical records and witness statements. Contact an expert immediately and consider consulting a lawyer to go through the compensation process. Have the damage to your vehicle assessed by an expert.

How can I document the accident site?

Document the scene of the accident by taking photos of the vehicles involved, licence plates, damage, skid marks, road signs, weather conditions and injuries. Take down contact details of witnesses, write down the time and place of the accident and get a copy of the police report.

What should I do if the other driver does not cooperate?

If the other driver does not cooperate, remain calm, do not argue and call the police to deal with the situation. Share your information with the responding officer and let them get the necessary information from the other party.

What should I do if the other driver is not insured?

If the other driver is uninsured, inform the police and your insurance company and give them the details of the accident. You may need to rely on your uninsured/underinsured motorist cover or consult a lawyer to seek compensation through legal action.

How do I report a car accident to the police?

To report a car accident to the police, call the emergency or non-emergency number, depending on the severity of the accident. Give details of the location, parties involved, injuries and any hazards. Cooperate with the responding officer and make sure you get a copy of the police report. Pro-tip: DO NOT take no for an answer and insist on the police report! This will be essential for the later proceedings with the insurance company. 

How do I contact an expert / surveyor to calculate the cost of the damage and obtain a damage report?

Contact a reputable vehicle valuation and appraisal service to have the damage to your vehicle professionally assessed. Give them the relevant information and documents and arrange an inspection of the damaged vehicle. We are happy to help you, after all we have over 40 years of experience in this field: from accident reconstruction to repair acceptance. 

How can I determine the fair market value of a used car?

    You can determine a market value in the first instance by comparing prices of similar models in online vehicle exchanges, using the Schwacke price or the DAT valuation and taking into account the condition, age, mileage and equipment of the vehicle.

    But watch outTo determine a realistic and fair market value, as well as replacement value, you should always hire an expert. Printed lists are outdated, online exchanges represent only half of the market and are often "victims" of speculators - here it is particularly important to analyse the "offline and private transactions". 

    Feel free to contact us and we will provide you with helpful information about your specific vehicle!

    I'm looking for my dream vehicle but unsure how best to proceed?!

    It's an important decision and we can help you make it. Buying your dream car should be an exciting and enjoyable experience. Here are some steps you can follow to make sure you make the right choice:

    1. Define your needs: Think about what you expect from a vehicle and what requirements it should fulfil. For example, do you need enough space for your family or an economical car for your daily commute?
    2. Set budget: Determine how much you are willing to spend on your dream car. Don't forget to factor in additional costs such as insurance, taxes, fuel and maintenance.
    3. Conduct market research: Research the models that suit your needs and budget. Read reviews and compare prices to find a good deal.

      >> We are also happy to help with vehicle selection in advance, before we approach a specific vehicle!

    4. Carry out a test drive: Arrange a test drive to make sure the car meets your expectations and you feel comfortable in it.
    5. Vehicle inspection: Have the vehicle inspected by an independent expert. At Kukuk Engineering Office, we offer comprehensive inspection services to ensure that your dream car is in perfect condition.
    6. Conduct negotiations: Negotiate the price and terms of the purchase contract. Be sure to check all documents carefully.
    7. Completion of the purchaseOnce you have chosen a vehicle and agreed to the conditions, complete the purchase and enjoy your new car!

    At Kukuk Engineering, we're happy to offer our years of expertise to help you every step of the way. Contact us today to find out more about how we can help you find and buy your dream car.

    How do I start a car buying consultation at Kukuk Ingenieurbüro?

    It's easy to get started with a car buying consultation. Contact us by phone, email or via our website and we will arrange a consultation to discuss your needs, preferences and budget. Our experts will then guide you through the process and offer expertise to help you make an informed decision.

    What steps should I take to ensure I get a good sale offer?

    To ensure that you get a good deal, you should carefully research the market, make price comparisons, check the condition of the vehicle, take a test drive and check the vehicle history and documents. It is also advisable to consult an independent expert for a professional assessment.

    When should I call in an objective expert, such as Ingenieurbüro Kukuk, if I want to purchase a new vehicle?

    Calling in an objective expert like Kukuk Engineering is useful at any point in the vehicle buying process, but there are certain key moments when it can be particularly important:

    1. During market research: An expert can help you identify the best models to suit your needs and budget, and help you get value for money.
    2. Before the test drive: Once you have shortlisted a few models, an expert can help you ask the right questions and pay attention to what is important during the test drive.
    3. Vehicle inspection before purchase: Before you finalise the purchase, it is crucial to have the vehicle checked by an independent expert. This can help you identify any hidden defects and ensure you get a fair deal.
    4. Negotiations: An expert can help you negotiate the best price and conditions for your vehicle purchase.
    5. After the purchase: Even after you have bought the car, an expert can give you valuable advice on the maintenance and care of your new car.

    In short, an expert like Kukuk Engineering can provide valuable support at every stage of the vehicle buying process and help you make the best decision for your needs and budget.

    How can I find out if the car I want to buy is reliable?

    The reliability of a car can be determined by a thorough inspection of the vehicle, a check of the maintenance history and a test drive. In addition, it is helpful to consult online reviews and reliability ratings of the model in question.

    Calling in an objective expert like Kukuk Engineering is useful at any point in the vehicle buying process, but there are certain key moments when it can be particularly important:

    1. During market research: An expert can help you identify the best models to suit your needs and budget, and help you get value for money.
    2. Before the test drive: Once you have shortlisted a few models, an expert can help you ask the right questions and pay attention to what is important during the test drive.
    3. Vehicle inspection before purchase: Before you finalise the purchase, it is crucial to have the vehicle checked by an independent expert. This can help you identify any hidden defects and ensure you get a fair deal.
    4. Negotiations: An expert can help you negotiate the best price and conditions for your vehicle purchase.
    5. After the purchase: Even after you have bought the car, an expert can give you valuable advice on the maintenance and care of your new car.

    In short, an expert like Kukuk Engineering can provide valuable support at every stage of the vehicle buying process and help you make the best decision for your needs and budget.

    What documents should I request from the seller to check the condition and history of the car?

    You should ask the seller for the vehicle registration document, the service booklet, the MOT report, the accident history and any repair invoices. These documents provide information about the condition, history and maintenance of the vehicle.

     

    Are there steps I can take to protect myself from fraud or scams?

    To protect yourself from fraud, be sceptical of offers that are too good, do not make down payments without a written contract, ask the seller for identification documents, check the vehicle documents and ideally have a independent Consult experts. Please check the vehicle in detail as well as the papers and history: the substance in front of you may tell a completely different story than the "associated" history.

     

    What are the advantages of buying a used car?

      When buying a used car, you can often benefit from a lower price compared to a new car. In addition, depreciation and insurance costs are usually lower. Finally, you have a wider choice of models and can also buy older models that are no longer produced new.

      Any tips for negotiating a good price for a used car?

        When negotiating a good price for a used car, be well informed, aim for a realistic price, be friendly and respectful, be prepared to walk away if the price is too high, and possibly use defects or repair needs as a basis for negotiation.

        We are often able to support our clients objectively and professionally in achieving the fair and correct price, show the existing defects factually and offer a basis for negotiation. 

        What common problems can occur when buying a used car?

          When buying a used car, problems such as hidden defects, forged documents, attempted fraud, inflated prices and discrepancies in the sales contract can occur.

          Valuation report

           

          Certifications

          When and how often should I have a valuation carried out?

          Classic vehicle values can fluctuate due to market trends, changes in condition or historical discoveries. We recommend having your vehicle valued every 2-3 years or whenever significant changes occur, such as a restoration or market shift.

          What documents should I submit for an assessment?

          For a valuation, we recommend the submission of all documents relating to the history of the vehicle, such as vehicle registration certificates, registration documents, maintenance and repair invoices, restoration details and information on provenance or historical significance.

          How can I increase the value of my car?

          In the complex symphony of engineering and design that defines the automotive world, ensuring that your cherished vehicle retains its value or even increases in value is a challenge that requires care, expertise and a critical eye. With decades of engineering and valuation experience, Ingenieurbüro Kukuk highlights five critical strategies for increasing the value of your automobile.

          1. complete documentation

          2. preserve authenticity

          3. flawless presentation

          4. technical perfection

          5. the story counts

          -> Here it goes for further information: https://kukuk.com/guide-5-tips-how-to-maximize-your-cars-value/

          Classic cars and youngtimers

           

          Super sports and sports cars

          What does "Matching Numbers" mean?

          At its core, "matching numbers" refers to the original engine and drivetrain components matching the specific vehicle identification number (VIN) when the car rolled off the assembly line. This means that the engine, transmission, differential and other major components carry numbers that match the original factory specifications. 

          Read the blog post here: https://kukuk.com/matching-numbers

          How can I determine the value of a rare collector's vehicle?

          Valuing rare and collectible vehicles can be complex and requires specialised knowledge. At Kukuk Ingenieurbüro, we use modern valuation methods and market analysis to determine the exact value of a vehicle.

          What factors influence the value of high-end Collectibles?

          The value of high-end collector vehicles is influenced by several factors, including condition, originality, history, rarity and market demand. We offer comprehensive valuations to determine the exact value of a vehicle.

          How do I know if the seller is honest about the condition and history of the car?

          It can be difficult to ensure that a seller is honest about the condition and history of a car. However, there are some steps you can take to increase your chances of making an informed decision:

          1. Ask for documents: Ask the seller for maintenance records, repair invoices and other documents proving the condition and history of the vehicle.

          2. Check the speedometer readingAn unusually low mileage compared to the age of the car can be an indication of speedometer manipulation. -> This can be checked technically, both with analogue and digital speedometers, without much effort. Talk to us!

          3. Take a close look at the car: Check the vehicle for obvious signs of wear or accident damage. Look for uneven gaps, differences in paintwork or traces of repairs.

          4. Take a test drive: Drive the car to make sure it is working well. Look for unusual noises, vibrations or other problems.

          5. Have the car checked by a professional: Commission a independent experts with the inspection of the car. They can help you identify hidden defects or repairs.

          Ultimately, there is no guarantee that the seller will be honest, but by combining these steps you can protect yourself from unwanted surprises.

          Is the mileage correct?

          An unusually low mileage compared to the age of the car can be an indication of speedometer manipulation. -> This can be checked technically, both with analogue and digital speedometers, without much effort. Talk to us!

          Do you offer consultancy and valuation services for super sports and sports cars?

          Absolutely, we offer comprehensive consultancy and valuation services for super sports and sports cars. Our experts have in-depth knowledge and experience of the automotive industry and we use the latest technological approaches to provide you with accurate and actionable insights. We can assist you with purchase advice, comprehensive valuation, mileage analysis of sports and supercars. With our help, you can make informed decisions and enjoy your passion for high-performance vehicles with confidence and transparency.

          What criteria should be considered when choosing a super sports car?

          When choosing a supercar, you should consider several criteria, including performance, handling, comfort, technology and, of course, budget. It is also important to check the vehicle history and understand the current market. Have you had the mileage technically checked and are you aware of the volatile market, how it already reacts to 1,000 km +/- mileage? At Kukuk Ingenieurbüro, we can help you find the perfect vehicle.

          How can I tell if a supercar is authentic?

          At Kukuk Ingenieurbüro, we use scientific and forensic approaches to verify the authenticity and originality of supercars. We check vehicle history, documentation and conduct thorough investigations to ensure that a vehicle is authentic.

          How can I ensure that my sports car is in good condition?

          We offer comprehensive inspection services to ensure your sports car is in top condition. We check all aspects of the vehicle, from mechanics to electronics, and provide you with detailed reports and recommendations.

          What maintenance is required for supercars?

          Supercars require specialist maintenance to maintain their performance and value. We offer comprehensive advice and support on supercar maintenance and can refer you to specialist workshops.

          What documents should I check when buying a high-end collector's car?

          When inspecting high-end collector vehicles, you should check the vehicle history, documentation, valuation and certificate of authenticity. We can help you thoroughly check the relevant documentation.

          Can I get an insurance valuation for my sports car from you?

          Yes, at Kukuk Ingenieurbüro we offer comprehensive insurance valuations for sports cars. We determine the exact value of your vehicle and make sure you get the right amount of insurance.

          Restoration, conservation and repair

           

          Are there any special requirements for the restoration of high-end Collectible vehicles?

          Yes, the restoration of high-end collector vehicles requires special care and expertise to preserve the original condition and value of the vehicle. At Kukuk Ingenieurbüro, we offer comprehensive advice and support for the restoration of collector vehicles.

          Race Cars: Historic & New

           

          Used cars

          New car

           

          Sales advice

          Collectors and museums

           

          Auctions & Co

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